At jiliwin11, protecting the personal data of our Filipino players is a core obligation — not an afterthought. This Privacy Policy explains exactly what data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law.
All data transmitted between your device and the jiliwin11 Platform is protected by industry-standard TLS/SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
jiliwin11 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate and improve the jiliwin11 service and to comply with Philippine regulatory obligations.
As a Philippine resident, you have enforceable rights under the Data Privacy Act of 2012, including the right to access, correct, object to, and in certain circumstances request erasure of personal data we hold about you.
jiliwin11 collects only the personal data that is necessary for the purposes described in this Policy. We do not collect data speculatively. If we no longer need your data for its original purpose, we delete or anonymize it.
In the event of a personal data breach that is likely to result in harm to you, jiliwin11 will notify affected players and report the breach to the National Privacy Commission (NPC) within 72 hours of becoming aware of it.
jiliwin11 has designated a Data Protection Officer (DPO) responsible for overseeing all data privacy compliance. You may contact the DPO directly at [email protected] for any privacy-related concern.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, you have the following rights regarding your personal data held by jiliwin11.
Know how your data is collected and used before it is processed.
Request a copy of personal data we hold about you at any time.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legal basis for retention exists.
Object to certain types of processing, including direct marketing.
Receive your data in a structured, machine-readable format for transfer.
jiliwin11 is an online casino and sports betting platform operated under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and accessible via the website jiliwin11.co. jiliwin11 is the data controller of personal data collected through this Platform.
For the purposes of this Privacy Policy, references to "jiliwin11," "we," "us," or "the Company" mean the legal entity operating the jiliwin11 Platform and holding the applicable PAGCOR gaming license.
Our designated Data Protection Officer (DPO) can be reached at [email protected]. The DPO is responsible for overseeing jiliwin11's compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and all applicable issuances of the National Privacy Commission (NPC).
This Privacy Policy applies to all personal data processed by jiliwin11 in connection with:
This Policy does not apply to third-party websites or services that may be linked from or referenced on the jiliwin11 Platform. jiliwin11 is not responsible for the data practices of any third party, including game providers, payment processors, or any other external service providers whose services you access independently of the jiliwin11 Platform.
jiliwin11 collects the following categories of personal data, depending on how you interact with the Platform:
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full name, date of birth, government ID type and number, nationality | Registration, KYC verification |
| Contact Data | Philippine mobile number (+63), email address, residential address | Registration, KYC verification |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposits, withdrawals, KYC |
| Gaming Data | Bets placed, game sessions, wins and losses, bonus usage, session duration | Platform usage |
| Technical Data | IP address, device type and OS, browser type, session tokens, login timestamps | Automatic collection on access |
| Usage Data | Pages visited, features used, click-through patterns, game preferences | Cookies and analytics tools |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Customer support interactions |
| Verification Documents | Copy of government ID, selfie photograph, proof of address documents | KYC verification process |
jiliwin11 does not intentionally collect special categories of sensitive personal data (e.g., data concerning health, religion, political affiliation, or biometric data for identification purposes) unless this is strictly required to comply with responsible gaming obligations or legal requirements.
jiliwin11 collects personal data through the following means:
When you register an Account, complete KYC verification, make deposits or withdrawal requests, contact our customer support team, or participate in promotions, you provide personal data to jiliwin11 directly. The accuracy and completeness of this data is your responsibility.
When you access or use the jiliwin11 Platform — whether logged in or not — we automatically collect technical and usage data via server logs, cookies, and similar technologies. This includes your device's IP address, browser fingerprint, and session activity data, which is used for security monitoring, fraud prevention, and platform optimization.
jiliwin11 may receive certain personal data from third-party service providers in the course of operating the Platform. For example:
Data received from third parties is processed in accordance with this Policy and the applicable legal basis for that processing.
jiliwin11 processes your personal data only for specific, legitimate purposes. The primary purposes for which we use your data are as follows:
Under the Data Privacy Act of 2012 and its IRR, jiliwin11 relies on one or more of the following lawful bases when processing your personal data:
jiliwin11 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and always subject to appropriate confidentiality and data protection agreements:
We share data with third-party service providers who process it on our behalf in order to operate the Platform. These include payment processors (GCash, Maya, BPI, BDO, Metrobank, and others), identity verification services, fraud detection providers, cloud infrastructure providers, and customer support tools. All service providers are contractually bound to use your data only for the specific purpose we have engaged them for, and to implement appropriate security measures.
jiliwin11 integrates games from licensed third-party providers. Certain technical data — such as a pseudonymous player identifier, session token, and stake/payout values — is exchanged with game servers in order to operate the game. This data does not include your full name, contact details, or payment information unless a specific integration requires otherwise, in which case it is governed by a data processing agreement.
jiliwin11 is required to share personal data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities when required by law, court order, or regulatory directive. We will only provide the minimum data necessary to satisfy the specific legal obligation.
In the event of a merger, acquisition, or transfer of all or part of jiliwin11's business assets, personal data held by jiliwin11 may be transferred to the acquiring entity, subject to the same obligations imposed by this Privacy Policy. Affected players will be notified prior to any such transfer taking effect.
Some of jiliwin11's service providers — including cloud infrastructure providers and certain game platform operators — may be located outside the Republic of the Philippines. Where personal data is transferred to countries that the NPC has not recognized as providing an adequate level of data protection equivalent to that under Philippine law, jiliwin11 ensures that appropriate safeguards are in place before the transfer occurs.
Such safeguards may include contractual data processing agreements that incorporate the standard data protection clauses approved by the NPC or equivalent contractual protections, binding corporate rules where applicable, or other transfer mechanisms recognized as lawful under the Data Privacy Act and its IRR.
By using the jiliwin11 Platform and accepting this Privacy Policy, you acknowledge and consent to such cross-border transfers of your personal data to the extent necessary to operate and deliver the jiliwin11 service, subject always to the safeguards described above.
jiliwin11 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply, though specific circumstances may require longer or shorter retention:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be linked to an identifiable individual.
jiliwin11 implements technical and organizational security measures appropriate to the risk level associated with the personal data we process. These measures include but are not limited to:
jiliwin11 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device by the Platform when you visit it. jiliwin11 uses the following categories of cookies:
You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the jiliwin11 Platform, including the ability to maintain a logged-in session.
jiliwin11 may send you promotional communications about bonuses, new game releases, tournaments, and special offers available on the Platform. We will send marketing communications only where you have provided your consent during registration or at a later time through your Account settings, or where we have a legitimate interest in doing so under applicable law.
Each marketing communication sent by jiliwin11 will include a clear unsubscribe mechanism. You may also opt out of marketing communications at any time by:
Opting out of marketing communications will not affect the delivery of transactional or service communications — including deposit confirmations, withdrawal notifications, KYC updates, and security alerts — which are necessary to operate your Account.
jiliwin11 is strictly an adult platform. Access to the Platform is prohibited for any person under the age of twenty-one (21) years. This age restriction is set by PAGCOR licensing requirements and is enforced through the mandatory identity verification process applied to all new registrations.
jiliwin11 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a minor — through fraud, misrepresentation of age, or otherwise — we will immediately suspend the relevant Account, delete the personal data of the minor, and report the incident to the relevant authorities as required by Philippine law.
If you believe that a minor may have registered on the jiliwin11 Platform, please contact our support team immediately via live chat or at [email protected].
To exercise any of the data rights described in this Policy, please submit a written request to the jiliwin11 Data Protection Officer at [email protected]. Your request should include:
jiliwin11 will acknowledge your request within five (5) business days of receipt and provide a substantive response within thirty (30) calendar days, extendable by a further thirty (30) days where the request is complex or involves a large volume of data. We will notify you if an extension is required.
If you are not satisfied with jiliwin11's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which serves as the supervisory authority for data protection in the Philippines.
jiliwin11 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law or regulatory requirements, or changes to the structure or operation of the jiliwin11 business.
When material changes are made to this Policy — meaning changes that significantly affect how your data is processed or your rights in relation to that data — jiliwin11 will notify registered Players via the email address associated with their Account and via an in-platform notification, not less than thirty (30) days before the changes take effect.
The "Last Updated" date at the top of this Policy will be revised whenever any change is made. We encourage you to review this Policy periodically to stay informed of how jiliwin11 manages your personal data. Continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
For any questions, concerns, or requests related to this Privacy Policy or jiliwin11's data protection practices, please contact us through the following channels:
jiliwin11 is committed to resolving privacy-related concerns promptly and transparently. Our DPO team includes Filipino staff who are familiar with the Data Privacy Act and its practical application in the Philippine online gaming context.
For questions about your Account, payments, or gaming issues that are not privacy-related, please use the jiliwin11 Live Chat support feature or consult the FAQ page.
Play with confidence knowing your personal data is protected under PAGCOR licensing requirements and the Philippine Data Privacy Act. Create your account and experience secure, fair gaming built for Filipino players. 21+ only.